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ISO 9001

Our Returns Policy


You may return all items within 7 days for a full refund or replacement. Engraved or personalized goods, packing and carriage charges will not be refunded.

Non engraved items may be subject to a restocking charge.

Cancellations: You may cancel your order at any time up to your order being engraved, however once the production/design process has started your order will be subject to the standard artwork/origination charge (£30+vat).

Damaged Goods: If your goods arrive damaged please keep all packaging materials and notify us within three days. We will advise you of the carrier and tracking number for you to make a claim.