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Delivery Information

Production Timeframe:-

Brunel Engraving maufacture all items to bespoke requirements and we endeavor to despatch all orders within 5-7 working days from date of order or artwork approval. This is subject to stock availability and the size of your order.

For more urgent orders you may request a specified date and select our "Fast Track" service, to receive your order within 2-4 working days from date of order or artwork approval.

If you need your items by a specified date, please enter this information in the ‘Special Requirements / Additional Comments / Requested Date’ box found at the bottom of the ordering process on all product pages. We will contact you if this date is unachievable and discuss the reasons, whilst offering an alternative solution.

Delivery Methods & Costs

Brunel Engraving dispatch all orders via DHL on a next working day service and all items can be tracked online. We dispatch to UK mainland, Isle of Man, Highlands & Islands, Channel Islands & Northern Ireland

For orders over the value of £300 we offer a free delivery to UK Mainland addresses.

For AM delivery services, additional insurance requests and deliveries outside of these zones, please contact the sales team for a personalised quotation.

You may also collect your order from our premises which are located at BS21 6QH. Our reception is open Monday to Friday, 9am to 5pm.

For UK Mainland, our delivery costs are outlined below

Order Value Delivery Charge
Up to the value of £49.99 £8.50
Between £50 & £99.99 £11.94
Between £100 & £299.99 £16.20
 £300 + FREE

(Please contact the sales team for up to date costs on areas outside UK Mainland).

Deliveries outside the UK will be charged according to the destination. An approximate cost can be provided on request.

When your order has been completed and dispatched you will receive two email notifications from DHL. The first email will be received on the day of dispatch and will contain your consignment number. The subsequent email from DHL will be received on the day of delivery (morning) and will provide a approximate time slot for delivery.

If you wish to track your parcel online you can do so by clicking here. If you are unable to track your item online, click here to contact us.

DHL Parcel UK

Download the DHL Parcel UK App to track, rearrange and manage your delivery. Available in the App Store and on Google Play