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Our Privacy Policy



Brunel Engraving Company respects each individual right to personal privacy. We will collect and use information through our website only in ways disclosed in this statement. This statement applies solely to information collected at Brunel Engraving Company.

Information Collected:
Brunel Engraving Company collects information through our web site at several points. The information collected when a user places an order or contacts us through a form can include personal data such as

Name, Address, Postal Code, Telephone, Email, Last login time/date, Last login IP Address

Data is collected and used through both the given consent of the data subject and through the legal basis of legitimate business interests. All personal data is treated as strictly confidential.

Information Usage:
The information collected by Brunel Engraving Company will be used to provide quotations or answer queries as requested initially or to contact the client to provide further information. Users who provide information will only receive information and/or services he/she requested.

Out of respect for the privacy of our users we present the option to not receive these types of communications. The information we collect will not be used to create customer profiles based upon browsing or purchasing history. We will not supplement information collected at our web site with data from other sources. We do not share data with third parties.

This website contains links to other websites, Brunel Engraving Company is not responsible for the privacy practices or the content of such websites.

Payment Details:
Brunel Engraving Company does not store any card payment details at any time, card payment data entered on our ecommerce website is sent to a data controller specified and agreed payment processor only who then instructs us on the status of payment. The data we transmit in an encrypted format includes but is not limited to the card number, start date, end date, card type and CV2.

We use SagePay and PayPal to collect/process transaction information, please view their websites for more information on their security policies.

Your Personal Data
You can contact us by emailing [email protected] in relation to any questions you have regarding personal data.


The data you provide us with is used internally for fulfilling your order and marketing purposes. We take every effort to comply with data protection and GDPR regulations. Your data is stored securely on Amazon Web Servers within the EU. We will not hold onto any card or bank details without your consent.

Who do we share data with:
Data is shared with financial institutions, logistic couriers, Trust Pilot and our web hosting company. We do not share details with third party advertisers and other customers.

How we use data:
We use your data for internal, logistical and marketing purposes. The customer data we hold is a combination of contact information and areas of interest details.

Brunel Engraving Company ("we" or "us") uses some customer data for advertising purposes to reach people who are more likely to be interested in our products and services. This data may include email addresses and other information that you have provided to us.

Here's how we use your data for advertising:

  • Customer Match Audiences: We may upload your data to advertising platforms like Google Ads, Microsoft Ads, Meta, and LinkedIn to create "Customer Match Audiences." These audiences allow us to show targeted ads to people whose email addresses match those on our list.
  • Lookalike Audiences: We may use your data to create "lookalike audiences" on advertising platforms. These audiences consist of people who are similar to our existing customers based on various factors.
  • Targeting and Exclusion: We may use your data to target our advertising to specific groups of people or exclude certain groups from seeing our ads.

We are committed to protecting your privacy and using your data responsibly.

Removing consent:
You can contact us at any time requesting the removal of any data we hold in line with UK Law requirements